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BusinessHub manual

Super App, providers and delivery operations

Operate food delivery, grocery, taxi, home services, providers, drivers, payments and customer tracking.

Super AppMarketplaceFood deliveryGroceryTaxiHome serviceProvidersDriversDispatchCustomer payment
1

Subscribe and it opens automatically

The Super App is a paid add-on. The Business Owner opens Business → Billing & plan, chooses the Super App add-on (monthly or annual) and pays with Paystack. As soon as Paystack confirms the payment the Super App opens automatically for the period paid, without waiting for approval. A failed or mismatched payment opens nothing. The BusinessHub platform can still switch a company off, and paying does not override that.

2

Providers and offerings

Submit provider information and documents, review and approve eligible providers, then create active offerings with server-controlled pricing units and prices.

3

Orders and bookings

Customers can use the public company storefront for food, grocery, taxi, delivery or home-service requests. BusinessHub calculates totals on the server and creates a private tracking link.

4

Drivers and dispatch

Link authorised drivers, record vehicle details and assign confirmed work. Drivers see only their own assignments and move them through permitted statuses.

5

Customer payments and tracking

Customer payments use a separate marketplace payment flow from company subscription billing. References, amounts and currency are verified before payment status changes.

6

Feedback, complaints and payouts

Verified completed orders can receive reviews. Authorised staff manage complaint cases and provider payouts with reasons, approvals, audit history and duplicate-reference protection.

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