BusinessHub manual
Gym memberships, walk-ins and check-ins
Create plans and day passes, sign up or renew members, sell walk-in passes and check people in.
Create plans and a day pass
On the Front desk page open the gym section and tap Create gym plan. Enter the name, a short code, the number of days, the visit limit (leave empty for unlimited) and the price. For walk-ins create a day pass with Days 1 and Visit limit 1. Deactivate old plans instead of changing them.
New member or renewal
Tap ➕ New member / renew. Type the new member’s name and phone, or choose an existing member under Or renew an existing member. Select the plan (the amount fills in), check Amount paid now and Payment method, then tap Save member & record payment. Mobile money and card need the MoMo or card reference; cash gets its own reference. Start date and emergency contact are under More details. The receipt buttons appear straight away.
Walk-in (pay and enter)
Tap Walk-in, type the visitor’s name and phone (or pick a registered customer), choose the day pass, take the payment and tap Save walk-in. The visit is admitted and recorded once, even if the button is pressed twice. Print the receipt or send it on WhatsApp.
Check in a member
Tap Check in a member and select the member. Expired, unpaid and visit-limited memberships are refused automatically. With an access device connected, members check themselves in with face, fingerprint or card.
Give a discount (for example students)
The owner or manager sets up discounts once under Gym → Discounts, for example Student 20% off that records the student ID number. At the front desk, in New member / renew or Walk-in, choose the discount from the Discount list; the new price shows straight away and the ID number box appears when it is required. Staff cannot type their own amount. The receipt and WhatsApp message show the full price, the discount and the total, and Gym → Discounts lists every discount given, with the ID number and who gave it.
Renewals and expiry
When a membership runs out the member is refused at check-in and removed from access devices. Renew it with New member / renew; part payments show the balance still owed on the receipt.
Ready to put this into practice?
Open BusinessHub and follow the guide one step at a time.