BusinessHub manual
Front desk: walk-ins, receipts and WhatsApp
Use the big front desk buttons, today’s numbers, printed receipts and WhatsApp receipts.
Open the front desk
Open Front desk in the menu (Service operations). The top strip shows today: checked in, walk-ins, laundry in progress, ready for pickup and, for the owner, money received today. Below it are the big buttons: Walk-in, Check in a member, New member / renew, New laundry order, Laundry orders & pickup and Find a customer.
Pop-ups and the Save button
Each big button opens a short pop-up. Type the customer name and phone (or pick a registered customer), fill the few fields and tap the green Save button at the top of the pop-up or at the bottom of the form. If something is missing, a red message at the top says exactly what to fix.
Print a receipt
After saving a walk-in, membership or laundry order, tap 🖨 Print receipt. It fits 80mm thermal receipt printers and normal A4 printers. The customer’s phone number is partly hidden on the receipt.
Send the receipt on WhatsApp
Tap 💬 Send receipt on WhatsApp. WhatsApp opens a chat with the customer’s own number with the itemised receipt already typed: what was paid for, the amount, payment method and reference, validity and a private receipt link. Check it and press send. If the customer has no phone number, WhatsApp lets you choose the contact.
Returning customers
You do not need to search first. Typing a phone number that already belongs to a customer reuses that customer, even if the name is spelt differently, so you never create duplicates.
Ready to put this into practice?
Open BusinessHub and follow the guide one step at a time.